Restaurant Server - Team Member
/To apply contact us with your resume - careers@wagshals.com
Starts at $13.25 an hour + tips
Full-time: 34-40 hours, Part-time: 20-30 hours
Restaurants are open 7 days a week. Breakfast, lunch and dinner. No Late nights!
All of our servers earn at least minimum wage. Servers start at $13.25 an hour or more depending on experience. Benefits, paid time off, discounts at all of our retail businesses. We are looking for high energy individuals who are passionate about giving great service, learning about great food and engaging in their work! We offer flexible schedules, though weekend availability is a must. Taking part in building the systems that run our day-to-day is expected from each member of our small team.
If you haven't been a server before but you do have some experience in sales or hospitality, or have a background in theatre we encourage you to apply! We ask that all applicants, regardless of experience, be ready to hit the ground running.
Our performance expectations are:
Essential Functions
Use of our POS System
Replenishes products and supplies on the floor
Keeps dining areas and workspaces neat and clean
Carries the guests order to the table, double checking for accuracy
Can explain all ingredients in our dishes and knows the stories behind our food and beverages
Actively engages in learning about our food and culture
Answers guest questions and gets help when needed
Uses various equipment like electric tea pots, dishwashers, knives, and any others as training progresses
Positively responds to direction and does not shy away from requesting assistance from co-workers, supervisors, managers and guests
Treats guests and co-workers with courtesy and respect
Makes eye contact and greets guests enthusiastically
Does whatever it takes to make every guest's experience a great one
Finds ways to keep busy and stay productive during slow times
Actively engages in documenting and updating standard operating procedures
Documents customer compliments, complaints and suggestions
Attends huddles and training classes as scheduled and required
Non-Essential
Assists in other areas of the location/store
Trains other staff members
Other projects as assigned
The Success Patterns for this position are:
Experience working in sales/customer service and/or the foodservice/hospitality industry preferred
Has a reputation for giving great service to guests and co-workers
Can handle multiple tasks at one time
Excels at giving and receiving constructive feedback
Comes to the table to communicate for the betterment of the team/restaurant
Has good problem solving skills
Has strong interpersonal skills
Is able to work independently and as a member of a team
Communicates professionally and enthusiastically in person and on the phone
Can maintain high energy during the entire shift
Can work in a fast-paced environment and adapt to change quickly
Able to relocate up to 25lbs occasionally
Successful Candidates will have the following Personal Characteristics:
Likes to have fun at work!
Self-motivated and enjoys learning
Is passionate about selling great food and giving great service
Regularly makes people feel like they were the best part of your day
To apply contact us with your resume - careers@wagshals.com